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| Pop-ups and Spyware |
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Article ID: |
0027 |
| Last Review: |
11/05/04 |
Symptoms
You may experience any one or more of the following symptoms:
- When you start your computer, or when your computer has been
idle for many minutes, your Internet browser opens to display
Web site advertisements.
- When you use your browser to view Web sites, other instances
of your browser open to display Web site advertisements.
- Your Web browser's home page unexpectedly changes.
- Web pages are unexpectedly added to your Favorites folder.
- New toolbars are unexpectedly added to your Web browser.
- You cannot start a program.
- When you click a link in a program, the link does not work.
- Your Web browser suddenly closes or stops responding.
- It takes a much longer time to start or to resume your computer.
- Components of Windows or other programs no longer work.
Cause
In many cases adware has been bundled with different types of
software, often with peer-to-peer file sharing products, without
the user's knowledge or hidden in the fine print of a End User
License Agreement (EULA).
There is another strain of malware called a dialer. A dialer
is a program that without your knowledge creates a new or changes
your dial up connection settings so that instead of calling ChiliTech,
your PC calls some very expensive 0900 or international phone
number.
Another way malware gets on your computer is "Drive-by downloads".
Drive-by's are accomplished by providing a misleading dialogue,
pop-up box or by taking advantage of your Internet Browsers or
Operating Systems security flaws. Many times users have no idea
they have installed the application.
Resolution
Getting rid of spyware can be a difficult task. Often adware
makers make their application very hard to uninstall. There are
thankfully helpful utilities available that will scan your computer,
much like a Virus Scanner to detect and attempt to remove all
instances of spyware.
We often recommend the following programs to help route out
your spyware problems:
Ad-Aware
by Lavasoft
SpyBot
Search & Destroy by Safer-Networking.org
For problems specific to the CoolWebSearch Malware try: CWShredder
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